Online services

Updated: Dec 18, 2018

Terms and conditions of using services online

Using online services isn’t a ‘right’, it’s a privilege extended to people under specific conditions laid out by the organisations that own and operate these services.

Facebook, Twitter, Google, Instagram and other services all set out expected behaviours for digital citizens using their technology platforms. These behaviours are generally communicated in terms of service or acceptable use agreements. Just because a service is free (or provided at no cost) does not mean the people who use the service are entirely free to do anything they want on it.


Knowing when and how to engage and respond to conduct that impairs the freedoms of people online is important in ensuring appropriate conduct.



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